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We're here to help. Whether you're experiencing a strange conversion bug, have a brilliant idea for a new feature, or want to discuss a partnership, we'd love to hear from you.
General Support
Need help using the tools, have a question about how local processing works, or just want to say hi?
[email protected]Bug Reports
Did a file fail to convert? Is an output image distorted or missing text? Let our engineering team know.
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Interested in API access, integrating our tooling, sponsoring the site, or writing about us?
[email protected]Legal & Security
Report security vulnerabilities, privacy concerns, copyright issues, or other policy matters.
[email protected]Before you reach out
You might find the answer you're looking for without having to wait for a reply. Check out these resources:
How to write a helpful bug report
Because SVG-to.com processes files directly in your browser, we can't see the errors you encounter on your device. To help us reproduce and fix the bug quickly, please include the following in your email to [email protected]:
Browser: Chrome 122 on macOS
Target Format: SVG to WebP
What happened:
The converted WebP file is completely blank, but the preview worked fine.
Steps to reproduce:
1. I uploaded "logo-test.svg"
2. Selected WebP format, Lossless, Quality 100
3. Clicked Download
Attachments:
[Attached: logo-test.svg]Privacy notice
Not sure which email to use? Just send a message to [email protected] and we'll route it to the right person. Expect a response within 24-48 business hours.